6.5.3. Technical challenges

♤ Interoperability: Interoperability is the ability of systems and organizations of different qualities to work together. The e-Governance applications must have this characteristic so that the newly developed and existing applications can be implemented together.

♤ Multimodal Interaction: Multimodal interaction provides the user with multiple modes of interfacing with a system. An e-Government application can be really effective if its users can access it using different devices.

♤ Privacy and Security: A critical obstacle in implementing e-Governance is the privacy and security of an individual’s personal data that he/she provides to obtain government services.

♤ Connectivity to backward areas: A very large part of India is far away from the basic necessities of life. The connectivity of e-governance to these areas will be challenging task for the government.

♤ Local language: The e-governance applications must be written in local language of the people so that they may be able to use and take advantage of these applications.

♤ Lack of human resources: India is working hard towards creating better technicians day by day. But still, there is lack of matured technicians in the country to look after e-governance projects.