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♤ It means a citizen friendly and accountable administration.
♤ It is done by simplification of procedures, identification and repeal of obsolete/archaic laws/rules, identification and shortening of various forms, leveraging technology to bring in transparency in public interface and a robust public grievance redress system.
♤ This will greatly reduce time and effort on the part of the both citizen and government officials in public offices.
♤ On these lines, Digital India has helped Ministry of Panchayati Raj move to 100% e-office.
♤ Ease of Doing Business’ also focuses on ease of governance. The emphasis has been on simplification and rationalization of the existing rules and introduction of information technology to make governance more efficient and effective.
♤ mygov@nic.inand india.gITov.info are two citizen centric platforms to empower people to connect with the Government and contribute towards good governance.
♤ PMO website also seeks expert advice from the people, thoughts and ideas on various topics that concern India.