4. Effective protection of consumer rights is sine qua non for promoting the culture of good governance. In this context, critically examine the state of consumer rights protection in India and discuss the need for reforms in this regard.

Approach:

♤ Briefly discuss the present state of consumer rights protection in India and its relevance for good governance.

♤ Mention the issues faced in effective consumer protection thereby implying the need for its reforms.

♤ Highlight a few measures needed to ensure proper consumer protection in India.