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Suggestions to increase their effectiveness are:

There is need to enact a comprehensive legislation governing all facets of ADR to ensure procedural integrity, timely redressal and satisfaction of the parties.

A code of conduct or code of ethics should be developed for arbitrators, mediators or conciliators for their non-biased performance.

Expanding the role of ADRs in pre-litigation stages as at present, most of them come into picture once the parties enter into litigation.

Focus on changing peoples’ attitudes towards dispute resolution from adversarial

to win-win.

Build trust as an integral component of broader community relations activities.

Promote legal education in this field.

Professionalising ADR keeping in mind the changing socio-economic setup of India.


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