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Challenges

Lack of investment in court and IT infrastructure: State of the art e-courts require the deployment of new age technology like high speed internet connection, latest audio and video equipments, cloud computing, availability of sufficient bandwidth etc.

Lack of technical knowhow among court officials and staff and absence of dedicated in- house technical support.

Low awareness amongst litigants and advocates: As per a survey less than 40 per cent of cases were filed exclusively through a computerized system.

Digital divide in access to justice: due to insufficient infrastructure, non-availability of electricity and internet connectivity and low digital literacy in rural areas.

Interdepartmental Challenges: due to lack of coordination, communication and interoperability of software between various departments.

Cyber security threats: Judicial data comprise of sensitive case information and litigant data, their electronic storing and transmission fuels security and privacy concerns.

Procedural problems: like admissibility and authenticity of the evidence received through the video and/or audio transmissions, the identity of the witness and/or individuals subject of the hearings, confidentiality of the hearings etc.