Democratic Dilemma

♤ The situation in India poses a classic democratic dilemma of affluence or influence i.e. those who can afford access to resources and benefit from privatization are less likely to be interested in supporting public efforts to benefit society.

♤ The Agriculture still accounts for 25% of GDP and involves 80% of India’s population. Thus the real engines of widespread growth must remain in manufacturing and traditional sectors. But excessive bureaucracy and poor infrastructure have held back opportunities to engage the massively expanding labor force.

♤ The BPO economy can neither solve India’s broader governance crisis nor fund the solutions. The sprouting of Silicon Valley style campuses will not solve the water shortage which forces poor people to pay up to 15 times more for bottled water than the potable drinking water to which they have no access. These are challenges that the outsourcing of jobs to India simply cannot solve.