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Most government departments suffer from poor work culture and low productivity. In order to provide cost-effective efficient services, following measures can be taken:
♤ The multi-level hierarchical structure should be reduced and an officer oriented system with level jumping be introduced to speed up decision making.
♤ Government offices should be modernized with provision of computer and other gadgets and a conducive work environment should be created.
♤ Officers need to be motivated and empowered by giving them more responsibility and decision-making authority.
♤ There is a need to create a lean, thin and efficient government machinery by modernizing procedures and work methodology and abolishing the ‘babu’ culture in the government offices.