3.6.7. Kisan Call Centers

♤ The Kisan Call Centre (KCC) initiative aims to provide information to the farming community through toll-free telephone lines.

♤ Under this project, call centre facilities have been extended to the farmers through call centres located in different states so that farmers can get the information in their own language.

♤ Recently KCCs have been further revamped by consolidation and appointing a new service provider for KCC to set up state of the art KCCs at 14 identified locations.