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Indians work abroad and remit much of their earnings back home. Kerala is a state where non- residents contribute significantly to the state’s resources. Keeping this important revenue channel in mind, the Government of Kerala launched the department of Non-resident Keralites’ Affairs (NORKA) in 1996 to redress the grievances of Non-Resident Keralites (NRKs). NORKA is the first of its kind formed by any Indian state.
It makes efforts to solve the grievances raised in petitions for remedial action on threats to the lives and property of those who are left at home, tracing of missing persons abroad, compensation from sponsors, harassment from sponsors, cheating by recruiting agents, educational facilities for children of NRKs, introduction of more flights, assistance to stranded Keralites, etc.